Some of our most frequently asked questions
Please read before sending us your message
How much are your tails?
$2075 - "Base Genesis" edition full silicone tail. One fluke choice, one scale choice and multiple “preset” color combinations to choose from. Choice of rounded scales and Genesis Fluke only. No upgrades, substitutions or other options available
$2650+ - "Genesis Plus" edition full silicone tail. Up to three colors (any colors), two fluke choices (Croix and Genesis), two scale choices (round and scalloped) Choose between the Croix or Genesis fluke with our scalloped or round scales. Upgrades available as shown on product page including basic stripes, spots and fins
$3950+ - "Signature Line" full silicone tail. Fully customizable with any colors, elaboriate designs, additional fins and any fluke choice, scalloped or plated scales
What is the difference between the "Base Genesis" tail and the "Genesis Plus" tail?
The Base Genesis tail ($2075) is available in your choice of 10 predesigned color combinations. You will choose which of these color combinations you would like to order. There is only one fluke choice, the Genesis Fluke and one scale choice, round scales
The Genesis Plus tail ($2650+) is available in ANY 3 colors you choose. You may select up to three colors to be blended together for the design. Designs are generally basic, with a side seam and fluke vein color choice, main body color choice and a highlight/accent color choice. You may also add on paint designs such as basic stripes and spots and basic heel fins or pec fins. There are two fluke options for you to choose from, the Croix or the Genesis and two scale choices, scalloped or round
Physically there is no difference in the silicone body of the tail or the monofin. They have the same thickness, durability and quality and are both custom fit using our duct tape dummy process. The ONLY difference is that the Genesis Plus tail ($2650) has more custom design options including any paint colors and the option of adding stripes/spots and basic fins. The Base Genesis tail design ($2075) is not customizable with your own color designs/fins etc. They are sold exactly “as is” on the website
What is the difference between the Genesis Plus Edition and the Signature Line?
The Signature line tails (starting at $3950) are our most customizable tails with the choice of any of our fluke options, the choice of three scale designs (scalloped, round or plated) or the smooth body dolphin option and you have total control of colors/design. You can also add additional fins, a smooth blended waist, elaborate paint schemes etc. This is a FULLY CUSTOM tail, so sky's the limit when it comes to your design. They are more durable and heavier than the Genesis tails and we can accommodate any design ideas.
The Genesis Plus edition tails ($2650) are made with scalloped or round scales, two fluke choices and limited customizability with up to 3 colors. The add ons are shown "as is", with there being one design for pec fins, heel fins and paint effects.
Both tails are custom fit using our duct tape dummy measuring process.
$3950 Signature Line Tail
$2650 Genesis Plus Edition Tail
What is the weight difference between your Signature Line and Genesis Editions?
The Signature Line tails weigh between 25-30 lbs on average. Weight varies based on the addition of extra fins, fluke shape and size of the tail.
The Genesis Edition tails weigh between 20-25lbs based on size of the tail.
Can I swap colors on the Base Genesis Tails?
The Base Genesis tails CAN NOT be altered from the photos you see online. The colors combinations are preset and can not be substituted for one another or alternate colors
Can I alter/change/make design suggestions for the add ons with the Genesis Plus Tail?
At this time, to keep the price point low we are only offering the design and placement shown in the photos for the fins and the paint upgrades.
The spots range in size from a dime to a quarter and are randomly scattered along the sides/seams of the tail, front and back.
The stripes are generally consistent in thickness and run down the sides/seams of the tail, front and back
Stripes and spots can be added to the fluke for an additional fee.
What can I choose for my three colors on the Genesis Plus Tails?
You may visit Pantone.com, coolors.co or any other color selector website and use their color selector to find your colors. You can then send us these photos. You may also visit a paint store to select paint chips you like. Or find any other solid color reference photo, we can color match anything!
I am under 18 years old, can I buy a tail?
Yes! We make tails for all ages. However, a parent or guardian does need to place the order. So if you are under 18 please have a parent or guardian contact us so we can discuss the order.
What monofin comes with the tail?
All of our tails come standard with a Finis Shooter monofin.
How do you ensure a good fit?
We ask for detailed measurements along with a "duct tape dummy". This process helps make sure that we provide you with the best fit possible! It's a little funny to make this dummy, but once we have it in our studio and stuff it, it's like you're here to try it on as we construct!
How can I pay for my tail?
Base Genesis Edition tails are purchased directly through our website via PayPal or Stripe. Please use the links provided on our webpage to place your order.
Genesis Plus tails are ordered via a custom invoice sent to you via Stripe. Please email us when you are ready to order with the options requested so we can send you your invoice.
Signature tails are much more detailed, so we need to customize your invoice prior to payment. When we finalize your options, we will send you an invoice. We accept payment via cashiers check/money order, bank transfer or credit card. Before you pay we will send you a final invoice and other important documents regarding your order. So please email us when you are ready to pay.
Please keep in mind ALL SALES ARE FINAL and there are NO REFUNDS available for orders and payments made. Your payment is used to purchase silicone and materials and is non-refundable. It may be transferred to other designs/products as long as construction has NOT begun on your original item.
Can I pay for my tail now and wait to have it made at a later date?
The price you pay for your tail is guaranteed for our standard production time frame. If you choose to not send in measurements to have your tail made and prices of our products increases during that time, you will be responsible for the difference in cost.
Do you accept payment plans?
Yes! We are happy to work with you to pay off your tail in smaller payments. We require a 50% down payment initially and the remainder paid in full within 3 months. You can pay in any number of payments and any amount, so long as it is paid in 3 months.
Due to the fact that these are custom fit and made to your custom design specifications we are not able to begin construction until the full balance is paid.
There are NO refunds on payments made through out the course of your payment plan.
Why are your tails so expensive? I’ve seen cheaper tails elsewhere
Our tails are made from the highest quality, top of the line spfx grade silicone. It is called “Dragon Skin” and it is a platinum cure silicone NOT fabric. This is not caulking, or “food grade” silicone which wears down much faster and is not skin safe. These materials are very expensive and difficult to work with. Over the last 10+ years we have perfected our techniques with these materials and are able to consistently prouduce tails at a rate MUCH faster than our competitors. We have unparalleled customer service and can guarantee you will not be disappointed with our products, service and experience. For these reasons, we know our prices are justified by our commitment to quality and the experience you will receive. While there may be “cheaper” tails out there, this is truly a product where you “get what you pay for” and we highly recommend using a tried and true company with reviews to ensure you do not end up with a sub par product or potentially scammed out of your money. An order with us is not a risk or a gamble, its a guarantee!
Do you ship internationally? How much is shipping on average?
Yes we ship all over the world! Shipping varies greatly from place to place, even domestically.
All mainland domestic tails come with a set $100 shipping fee. If the actual shipping exceeds this amount we will send a seperate invoice for the difference once the tail is ready to ship. This may be based on a heavier than average weight or a far distance from St. Petersburg, Florida (our location).
International shipping varies based on country and keep in mind you may also need to pay import tax on your item.
Are these tails safe to use?
We do not consider these tails to be "toys". They are advanced swimming accessories that should only be used by strong swimmers and with a buddy. Ultimately, when the legs are bound together and you are in the water, you are at a higher risk for injury as it will be more difficult to enact a self rescue in case of an emergency. NEVER SWIM ALONE and work your way up to open water swimming. That being said, mermaid tails are a wonderful way to exercise, swim and have fun in the water!
Can you accommodate large orders or specific corporate requests?
Absolutely! In fact, we consider bulk orders and working with commercial vendors to be one of our specalities. With our superior customer service and incredibly fast production time, producing large or highly customized items is no problem for us. Please contact us directly to discuss your specality order. TheMerNation@gmail.com